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Globacom Customer Service Officers (Call Centre) Jobs In Lagos, Abuja and Port Harcourt

Posted by | May 3, 2012 | Customer Service Vacancies Nigeria, Graduate Job Vacancies Nigeria, Graduate Trainee Schemes Nigeria

Globacom Limited is Africas fastest growing telecommunications company. Owned by the Mike Adenuga Group, Globacom is the market leading mobile service provider in Nigeria. Globacom also operates in the Republic of Benin and has recently acquired licenses to operate in Ghana and the Ivory Coast. It has a reputation as one of the fastest growing mobile service providers in the world. Globacom Limited aims to be recognized as the biggest and best mobile network in Africa part of its growth strategy aimed at delivering “World Class Customer Service” to all subscribers, Globacom is opening more call centres at Abuja, & Lagos and requires young, smart and intelligent graduates (male and female), who speak Hausa to work in the new call centers in Abuja, and Lagos.

Job Position: Hausa-Speaking Graduate

Department: Customer Servive

Responsibilities
Attending to customers over the phone
Providing information and resolving customers’ issues
Escalating customers’ queries to appropriate units for prompt resolutions
Capturing customers’ details on the system
Qualifications
BSc or HND in any field
Must have completed the National Youth Service Corps Programme.
Not more than 30 years of age
Excellent spoken English
Fluency in Hausa Language
Good communication skills.
Excellent interpersonal relations and attitude
Friendly disposition, charming character and admirable personality
Must be computer literate
Application Closing Date
14th May, 2012

Method of Applicatiion
Qualified candidates should e-mail their resume (preferably with a scanned passport photograph) not later than 14th May, 2012 to: customercare.job@gloworld.com Only shortlisted candidates will be contacted.

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